
PR & Communications
Press releases that actually get printed
An editor decides in eight seconds. What decides it is whether there is a story, and most releases do not contain one.
Section
Media relations, storytelling, crisis communication and corporate publishing.

PR & Communications
An editor decides in eight seconds. What decides it is whether there is a story, and most releases do not contain one.

PR & Communications
Bought distribution lists produce nothing. Thirty names you researched yourself produce coverage, and the research takes an afternoon.

PR & Communications
The pitch is one paragraph and it is about their readers, not your company. Everything else in the relationship follows from getting that right once.

PR & Communications
Press conferences are usually the wrong format and are held anyway. Individual briefings produce better coverage in almost every case.

PR & Communications
Every business believes it has nothing interesting to say, and every business is wrong. The stories are there and they are not in the places people look.

PR & Communications
Regional newsrooms are short of staff and short of stories. A small business that supplies usable material reliably becomes a regular source.

PR & Communications
A technical article in a trade publication is read more attentively than any advertisement in it, costs nothing, and is kept for years.

PR & Communications
The old method multiplied column inches by an advertising rate and produced a number everyone knew was meaningless. Four better measures exist.

PR & Communications
The first three hours decide the next three months. Almost all of the preparation that matters can be done on a quiet afternoon.

PR & Communications
Most escalate because of the response, not the original problem. Four hours of the wrong reaction turns a complaint into a story.

PR & Communications
The response is not written for the reviewer. It is written for the hundred people who will read it while deciding whether to use you.

PR & Communications
A recall handled quickly and openly costs money and protects the business. One handled slowly costs both, and sometimes ends it.

PR & Communications
Most business blogs are abandoned within a year because they were never given a purpose. One that answers real customer questions pays for itself indefinitely.

PR & Communications
A document worth registering for generates contacts that a form alone never will. The bar is whether somebody would pay for it.

PR & Communications
Journalists need numbers and have no budget for research. A business sitting on its own operational data holds something they cannot get elsewhere.

PR & Communications
Most business podcasts stop after eleven episodes. The ones that continue have a narrow subject, a real host and a reason to exist beyond marketing.

PR & Communications
Publishing on your own channels instead of asking others to publish for you. The advantages are real and so is the effort, which most organisations underestimate.

PR & Communications
Staff reach more people than the company account and are believed considerably more. Both facts are usually unmanaged.

PR & Communications
Candidates check what employees say before they read what the company says. That single fact makes most employer branding a waste of money.

PR & Communications
Most job advertisements are a list of requirements written for the employer. Reversing that produces more applications and better ones.

PR & Communications
The cheapest customers a business gets, and almost nobody organises it. Three mechanisms turn an accident into a channel.

PR & Communications
A generic testimonial persuades nobody. A specific one, from an identifiable person, about a comparable situation, does most of the selling.